Insights, Strategy, Action!
★★★★★
“I’ve done Mini MBA and this is so much better.”
Taught by
Sharlene Zeederberg
Become a more commercially influential marketer in 2 days.
21-22 OCT | SYDNEY | IN PERSON | 2 DAYS
Is this course for you?
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I have plenty of data, but struggle to find the real insight within it
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I want to turn customer understanding into stronger marketing strategy
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I need to move from insight to action, rather than jumping straight to tactics
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I want to build strategies and briefs that inspire better creative and business outcomes
What you'll be able to do
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✓ Find the insight in the data
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✓ Build marketing strategy and plans based on insight
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✓ Execute your plans without losing the customer insight
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✓ Know where and how AI can improve your thinking, and where it shouldn’t
Course Content
Module 1: Foundations of Insight
Get closer to what really drives your customers: explore consumer behaviour, empathy and market research to turn evidence into genuine customer understanding.
Module 2: Unlocking Brand Equity
Understand what makes brands valuable and how to grow that value: use brand equity frameworks, tracking and feedback loops to uncover opportunities for your brand.
Module 3: Unlocking Insight
Turn insights into action by shaping a marketing plan aligned to business priorities and customer insights, supported by effective planning and frameworks.
Module 4: From Insight to Strategy
Turn insight into clear strategic choices: connect business and marketing goals to J’obs to Be Done’, prioritising opportunities and building a growth story others can get behind.
Module 5: Insight and Segmentation
Turn customer differences into smarter marketing choices: building needs-based segments, choosing which to target and bringing them to life through actionable personas.
Module 6: Insight into Opportunity
Put insight to work: using it to shape stronger brand propositions, creative briefs and concepts that turn customer understanding into real marketing action.
Hear from our students
★★★★★ | Darryn De Kock
"It was an enjoyable few days, really good refresher in some instances and learnt new things which I am implementing"
★★★★★ | Donna L Reynolds
“Being a marketing professional, it’s always great to have the opportunity to refresh and build on your skills. The Insights, Strategy, Action! course takes you through how to turn data into real insights for use within marketing plans. It’s a creative and fun way to ensure we don’t skip to tactics and make sure we build our campaigns on actual insights.”
★★★★★ | Rebecca Hewlett
“The Insights, Strategy, Action! course was incredibly relevant to my role. It provided practical tools and strategies to develop clear, relevant and actionable insights. I left with an understanding of how to apply these approaches to drive better decisions and create real impact.”
Everything you need to know
21–22 Oct | 2 Days | Sydney | In Person
Members $2,242.50 | Non Members $2,990
FAQ
What should I expect from the course?
A practical, hands-on two-day learning experience designed to help you turn customer insights into stronger marketing strategies. Expect expert guidance, interactive discussions, real-world examples and practical exercises, with tools and frameworks you can apply straight back in your role.
What should I bring?
Bring your laptop, your questions and an open mind! We recommend coming prepared with a marketing challenge or opportunity you'd like to explore. We'll provide the course materials, templates and resources to support your learning.
Is there any pre-work?
We'll send you everything you need to know before the course, including any recommended preparation or pre-reading. Nothing too heavy — just enough to help you get the most out of the two days. You'll also have access to take-away resources and an optional assignment to help put your learning into practice.
Ready to turn customer understanding into better marketing?
Members $2,242.50 | Non Members $2,990
Get access to the classroom
AU$2,990 PER PERSON
*Including GST
Member AU$2242.50 PER PERSON
Course Details
21-10-2026 | 09:00 am - 22-10-2026 | 05:00 pm
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In-house / In-person
Your instructor
Sharlene Zeederberg
Research Director at Zuni
Sharlene Zeederberg has over 25 years market research and consumer insight experience, garnered w...