- Online
Behavioural Economics Certificate
Understand the psychology of human behavior and decision-making patterns that drive consumer’s choice.
Self-paced with 30-40 hours of online content, available for 6 months.
What you’ll learn
Learn about consumer behaviour patterns and psychology and study behavioural economics examples.
Behavioural Economics is the study of psychology, human behaviour, and decision-making patterns that drive consumer choice. Understanding behavioural economics is important for developing new products or product features as well as input to making better marketing decisions. In this course, you will learn how to become a successful marketer by utilising economic and psychology-driven insights.
Understanding how to change your customers’ behaviour and the mechanisms that drive your customers’ choice will help marketers develop a better value proposition that will fit their target audience.
Course Content
Module 1: Introduction to behavioural science
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What is Behavioural Economics?
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Why we should use behavioural economics in marketing
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Three ways you could be harnessing behavioural economics
Module 2: Behavioural science themes
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The danger of claimed data – why it is better to observe behaviour than listen to consumer claims
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Overestimating the importance of target audiences
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Give more emphasis to target contexts
Module 3: How some of the most successful campaigns of all time have been based on biases
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De Beers - anchoring
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Nespresso – price relativity
Module 4: Introduction to the Behavioural Economics framework
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Frame works MINDSPACE and EAST
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The government implementation of Behavioural Economics
Module 5: Make it easy
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How small pieces of friction can have a disproportionate influence on behaviour – look at the example of suicides (North Sea gas and paracetamol)
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How many brands suffer from choice paralysis and what they can do about it
Module 6: How to run a robust experiment
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Setting up your hypothesis
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Understand the context with in the data
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Reach meaningful conclusions
Module 7: Make it attractive
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How consumers don’t have enough time or energy to weigh up decision rationally.
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How prices can be made to appear more attractive - scope insensitivity & payment method
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How promotions can be made to appear more attractive – plausibility
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Counter-intuitive ways of boosting attractiveness: pratfall effect
Module 8: Make it social
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How consumers look to others when making decisions
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Show how social proof can backfire
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Show how social proof can be used creatively
Module 9: Make it timely
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How the same message can have a markedly different effect depending on when people hear it
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Why talking to consumers after a life-event is a window of opportunity
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How brands can capitalise on the fresh start effect
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Why brands should give disproportionate emphasis to the peak and final moment of the experience they create
Module 10: Assessment:
1 one-hour exam.
Who should do this course?
This course is at an Advanced Learning Level. It’s time to see the bigger picture. You’ve applied these skills multiple times, and now you’re ready to optimise them, use them as part of a broader marketing story and cement your abilities as an experienced marketer that understands the whole journey.
Share your achievement
At the successful completion of this course, you will earn a verified ADMA Digital Badge. This badge can be shared on your social channels such as LinkedIn and Facebook for your colleagues, friends, and family to see.
Find out more about ADMA Digital Badges
Get access to the virtual classroom
$2,845.00 PER PERSON
*Including GST
Member $2,100.00 PER PERSON
Course Details
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