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About Regulatory

Do Not Mail Service

Industry suppression list for unwanted or unsolicited mail

The Do Not Mail Register is a service for consumers who do not want their mail sent to their address, and marketers who want to improve their response rates.

As consumer journeys change and evolve, ADMA continues to work on maintaining and administering a valuable marketing ecosystem that fosters trust and transparency. This register is a service to help consumers opt out of unwanted or unsolicited mail. It also reduces costs for marketers and helps easily identify customers who have opted out of receiving mail.

 

Do Not Mail For Consumers

To reduce the amount of direct mail arriving at your address, please fill out the form below, and wait at least 45 days for it to be processed.

ADMA administers the Do Not Mail Register to facilitate trusted connections between consumers and businesses, but only ADMA members - and a few non-members who agree to participate - are bound by the register.

 

The Do Not Mail Register will not stop or reduce the mail from:

  • Companies that are not members of ADMA

  • New businesses seeking you out as a new lead

  • Businesses that want to market themselves to your business

  • Unaddressed mail like brochures, letterbox drops, and flyers

 

For consumers who want to avoid phone calls from marketers, register on ACMA’s Do Not Call Register - it’s important to note that charities, political parties, research companies, and educational institutions are exempt from the ACMA register, so you may still receive calls. Consumers can use this form to check the registration of their numbers or call 1300 792 958 for more information.

Under Australia’s Spam Act, all electronic mail sent to emails or mobile phones should have a clear unsubscribe link. There are rules outlined in the SPAM Regulations 2021 around the unsubscribe facility.

ADMA works to support trusted connections through direct mail as part of its commitment to support better marketing.