- Virtual Class
Marketing Technology Certificate
Martech making your head spin? Learn how to make technology investments that actually drive ROI.
Taught by
Michaela Aguilar & Satya Upadhyaya
Often unsure which platforms to invest in? Intimidated by technology RFPs? Frustrated that your licensing spend outweighs your results?
This course is for you.
Demystify martech and learn how to make the right technology investments based on your team's maturity, customer journey and budget.
From auditing your stack to selecting and implementing new platforms, you'll gain the frameworks to navigate one of marketing's most complex domains – and hold confident conversations with vendors.
No more guesswork. No more wasted spend. It’s time to turn technology into your competitive advantage.
Guest Speakers
What you’ll learn
What you will learn
You'll learn to assess your technology needs against customer segments and journeys, building the confidence to make smart martech investments.
By the end of this certificate, you'll be able to:
- Understand the martech landscape, its components and key terminology
- Audit your existing martech stack to identify what's essential vs nice-to-have
- Navigate technology trends and their impact on marketing
- Select, buy and phase technology investments strategically
- Implement martech to drive conversions and customer lifetime value
- Build and manage a team to execute automation and personalisation effectively
- Enter conversations confidently with vendors about features and functionality
Course Content
Module 1: Module 1: Martech landscape and technology trends
1. Martech landscape and technology trends
- The difference between adtech and martech
- The evolution of marketing technology
- Key technology trends affecting marketing today
Module 2: Module 2: Unknown to known audiences
2. Martech vision and strategy
- Defining and realising your martech vision
- Why you should match technology decisions to your business goals
- Why personalisation is martech’s primary use case
Module 3: Module 3: Data value chain and lifecycle
3. Data value chain and lifecycle
- How data is captured, stored and used to power your martech stack
- What types of data can be collected
- How to ensure data quality
- How to extract value through data-driven marketing
Module 4: Module 4: Data unification
4. Data unification
- How to achieve a 360-degree customer view
- The power of golden records in unifying data
- How CDPs connect unknown and known audiences through identity resolution
Module 5: Module 5: Customer journeys
5. Customer journeys
- The basics of personalised customer journeys
- Consent management, preference centres and CMPs
- Understanding personalised journey types and how automation maturity varies
Module 6: Module 6: Building a team
6. Building a martech-ready team
- How to build a team that can use your martech stack effectively
- Key skills needed to maximise your technology investment
- How to manage change as team roles and skillsets evolve
Module 7: Module 7: Auditing your martech stack
7. Auditing your martech stack
- How to audit your existing tech stack and digital governance
- Where to scale back to become more effective
- Identifying infrastructure, setup and process issues that impede success
Module 8: Module 8: Operationalising martech
8. Operationalising martech
- Embracing agile marketing methodologies
- Understanding Target Operating Models (TOM)
- Different operating models and phased approaches to transformation
- The importance of a Martech Blueprint
Module 9: Module 9: Buying martech
9. Buying the right martech for your needs
- The process of buying martech from use case to adoption
- Creating use cases, selecting vendors and understanding total cost of ownership
- Ensuring successful adoption of your tech stack across your organisation
Is this course for me?
This is a Leading Learning Level course.
It’s designed for seasoned marketers who drive strategy, lead teams and shape business outcomes.
With the right thinking, you can take your organisation to new heights.
Badge up and stand out
Pass the final assessment to receive a verified ADMA digital badge at the end of this course.
Share it on LinkedIn or your social channels to highlight your new skills and boost your professional presence.
Any questions?