Home Resources OAIC Privacy Survey 2023 Compliance OAIC Privacy Survey 2023 There has been a sharp increase in the number of Australians who feel data breaches are the biggest privacy risk they face today, according to a major survey released today by the Office of the Australian Information Commissioner (OAIC). The Australian Community Attitudes to Privacy Survey (ACAPS) 2023 provides a comprehensive view of Australians’ privacy attitudes and experiences and how recent events have impacted them. The survey tested attitudes on topics such as data practices, privacy legislation, data breaches, biometrics, artificial intelligence and children’s privacy. Key findings: Three-quarters of Australians feel data breaches are one of the biggest privacy risks they face today. This has increased 13 percentage points since 2020. Seventy per cent of Australians place a high level of importance on their privacy when choosing a product or service. After quality and price, data privacy is the third most important factor when choosing a product or service. Australians trust health service providers the most and social media companies the least when it comes to the protection and use of their personal information. Only 42% of Australians feel most organisations they deal with are transparent about the way they use their personal information, and three in five don’t understand what organisations do with the information they collect. Over half of Australians consider having to share some personal information if they want to use a service fair enough. However, they generally only consider it fair and reasonable to provide their name (81%) and email address (77%) to organisations and, to a lesser extent, their phone number (68%), date of birth (62%) and physical address (61%). Protecting their child’s personal information is a major concern for 79% of parents. However, only half feel they are in control of their child’s data privacy. Eighty-five per cent of parents believe children must be empowered to use the internet and online services, but their data privacy must be protected. Takeaways for Organisations: Go back to basics: Don’t collect personal information you don’t need. Securely store personal information. Delete or deidentify personal information when it is no longer needed. Help individuals protect their privacy and make informed choices, for example, through privacy education and being clear and transparent about how you use their information. Ask yourself whether the community would consider your practices to be fair and reasonable. If you experience a data breach, quickly take steps to prevent customers suffering harm, report the breach and notify individuals if it is likely to result in serious harm, and consider making improvements to your privacy practices. Make good privacy practices part of your point of difference. Read Complete Article FIND OUT FIRST, STAY CONNECTED Sign up to receive ADMA newsletters, updates, trends, special offers, events, critical issues and more Job role*Agency Account Manager/ExecutiveAgency Account/Strategy DirectorCDOCEO / Managing DirectorClient Service / Sales ManagerClient Service/Sales DirectorCMO / CCO / Marketing DirectorCreative Director / HeadData Analyst / Scientist / EngineerDesigner/Copywriter/Creative ManagerEarly Career Data Analyst / Scientist / EngineerHead of Analytics / Analytics LeaderHead of Category/Customer Experience/InsightsHead of Marketing/BrandHead of ProductHR/Learning and Development ManagersIT Director/ManagerLegal/RegulatoryMarketing ConsultantMarketing Executive / CoordinatorMarketing Freelancer / ContractorProduct / Brand / Digital / Communication ManagerSenior Data Analyst / Scientist / EngineerSenior Marketing/Brand ManagerOther You may unsubscribe at any time using the link provided in the communication. View our Privacy Policy. Filter Resources Filter Courses Capability Capability Campaign Integration Compliance Customer Experience Marketing Technology Insights Learnings Brand Development Content Format Content Format Information sheet Member-only Press-release Article Blog Case Study Data Event Infographic Media Coverage Research Tool-kit Video Webinar Whitepaper Topics Topics CMO Spotlight Global Forum Global Forum 2023 Privacy series Resource Compliance Resources CEO Blog Compliance Regulatory Content Copywriting Creative Data Data-driven Marketing Digital Campaigns Leadership Social Media Thought Leadership Article 27th Mar 2025 8 mins How marketers can collaborate with legal in the great privacy overhaul With the first wave of Privacy Act reforms now in effect, privacy compliance has become a high-stakes issue for Australian businesses and marketers are right in the middle of it. Sarah Waladan, Head of Regulatory and Advocacy at ADMA, explains why legal teams need to treat marketing as a frontline compliance function - not an afterthought. Article 27th Mar 2025 9 mins The Weakest Link Series: The Consumer The role the consumer plays in the data privacy chain is a pivotal one. In this article series, we will deep dive into each of the links in the chain, assess the areas for improvement and how marketers can help strengthen the chain overall through their own roles. Article 27th Mar 2025 14 mins The Privacy Series: The Scams Prevention Framework With the number of scams or attempted scams targeting Australians on a daily basis, in February 2025 the Australian Government took action and passed the Scams Prevention Framework Bill (2024). In this latest edition of the Privacy Series, we will explore the new Scam Prevention Framework and what impact it will have on marketers. Article 27th Mar 2025 16 mins Regulatory Spotlight: Navigating data privacy, AI and compliance with Peter Leonard In this edition of ADMA’s Regulatory Spotlight, we speak with Peter Leonard, an expert in data and technology and Chair of ADMA’s Regulatory and Advocacy Working Group. Article 18th Mar 2025 8 mins Why Australian businesses don’t need to wait for AI regulation As AI adoption accelerates, Australian businesses are grappling with questions of responsibility, risk, and regulation - with many not recognising that existing legal frameworks already provide a solid foundation for responsible AI use. Dr. Rob Nicholls, Manager, Regulatory and Advocacy at ADMA, explores how businesses can take a proactive approach. Article 30th Jan 2025 15 mins The Privacy Series: Understanding Consent To help marketers prepare for the impact that the privacy reforms will have on the industry and our practices, we have created The Privacy Series. Each month we will deep dive into one of the key principles set to reshape the Privacy Act to understand what they mean for marketers and their businesses. Load More
Article 27th Mar 2025 8 mins How marketers can collaborate with legal in the great privacy overhaul With the first wave of Privacy Act reforms now in effect, privacy compliance has become a high-stakes issue for Australian businesses and marketers are right in the middle of it. Sarah Waladan, Head of Regulatory and Advocacy at ADMA, explains why legal teams need to treat marketing as a frontline compliance function - not an afterthought.
Article 27th Mar 2025 9 mins The Weakest Link Series: The Consumer The role the consumer plays in the data privacy chain is a pivotal one. In this article series, we will deep dive into each of the links in the chain, assess the areas for improvement and how marketers can help strengthen the chain overall through their own roles.
Article 27th Mar 2025 14 mins The Privacy Series: The Scams Prevention Framework With the number of scams or attempted scams targeting Australians on a daily basis, in February 2025 the Australian Government took action and passed the Scams Prevention Framework Bill (2024). In this latest edition of the Privacy Series, we will explore the new Scam Prevention Framework and what impact it will have on marketers.
Article 27th Mar 2025 16 mins Regulatory Spotlight: Navigating data privacy, AI and compliance with Peter Leonard In this edition of ADMA’s Regulatory Spotlight, we speak with Peter Leonard, an expert in data and technology and Chair of ADMA’s Regulatory and Advocacy Working Group.
Article 18th Mar 2025 8 mins Why Australian businesses don’t need to wait for AI regulation As AI adoption accelerates, Australian businesses are grappling with questions of responsibility, risk, and regulation - with many not recognising that existing legal frameworks already provide a solid foundation for responsible AI use. Dr. Rob Nicholls, Manager, Regulatory and Advocacy at ADMA, explores how businesses can take a proactive approach.
Article 30th Jan 2025 15 mins The Privacy Series: Understanding Consent To help marketers prepare for the impact that the privacy reforms will have on the industry and our practices, we have created The Privacy Series. Each month we will deep dive into one of the key principles set to reshape the Privacy Act to understand what they mean for marketers and their businesses.