Home Resources The top skills marketers focussed on in 2024 The top skills marketers focussed on in 2024 Marketers continue to experience the rapid rate of change throughout the industry and the impact that the evolving regulatory landscape will have on our marketing practices. More than ever as the landscape changes, the skills gap across the industry continues to broaden. That’s why many marketers across the country have committed to upskilling themselves through formal training in 2024. So, let’s take a look at some of the most popular courses your colleagues, peers and industry friends completed this year. Privacy and regulatory reforms were top of mind Our most popular course for the year was Privacy and Compliance for Marketers. We’ve been anticipating and preparing for the reforms to start and with the first tranche announced in September, it’s great to see the industry setting themselves up for success by seeking formal training in privacy and compliance. The course is designed with data-driven marketers in mind to ensure that you will not only understand what the law says, but (more importantly) how to apply it to your everyday tasks. On completion of the course, you will have a newfound confidence in how to ensure that your business is complying with the law as it stands and is prepared to implement the changes to come. Crucial copywriting We’ve seen a strong commitment to upskilling in the art of copywriting, with all three of our copywriting courses including Copywriting Essentials, Digital Copywriting Essentials and Copywriting Advanced featuring in the top 10 most enrolled courses this calendar year. Copywriting is an invaluable skill, particularly for marketers as it has the power to connect you with customers and strengthen your brand identity. Whether you’re new to the skill, or are looking to improve on your current capability, an ADMA copywriting course can provide you with the expert guidance you need to write with confidence. Let’s get digital We live in the digital age, so it comes as no surprise that three of our digital focussed courses nabbed a spot in the top 10 most popular courses in 2024. Our Digital Analytics for Marketers course is designed to help marketers understand digital data and tackle a technical topic in a non-technical way. While our Digital Marketing Essentials course will give you a detailed introduction to digital marketing, explore the foundations of each digital channel, how they work and how they can fit together to deliver on your marketing objectives. Then there is our flagship course – the ADMA Digital Marketing Certificate. It is one of the only digital marketing courses in Australia with top CMOs as guest lecturers and where you’ll learn through real-life case studies and get practical insights into what works in the real world. Consider your customer There has been a strong appetite to better understand the customer experience which is why marketers have enrolled in our Customer Journey Mapping course. In the course, you learn how to put the customer at the centre of your marketing, and to draw insights from data to create a compelling customer experience. Or you can take this one step further, as many have this year, with our Customer Experience Certificate. For many commoditised and competitive industries, designing a differentiated customer experience is critical to success. This certificate will equip you with the knowledge and skills to develop and lead CX programs across your business. Content is king With it being easier than ever before to produce and share content of different varieties across multiple mediums, developing an effective marketing content strategy will see your content not only cutting through, but also converting. That’s why our Content Marketing Strategy course has been so popular in 2024. In the course you’ll learn to write effective content marketing strategies, design content plans, give an impartial critique of creative work, and amplify, measure and optimise your content. All with your customer at the heart of your decision making. So, with 2024 ranging from regulatory reform, to digital, the customer, and beyond, what will be in store for 2025? If you’re in need of some guidance of what to next upskill in, take a look at our article on the top skills for 2025 as predicted by Australia’s leading CMOs and industry experts. 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Article 28th Aug 2024 6 minutes The Privacy Series: The Fair and Reasonable Test explained This month in The Privacy Series, we are delving into the introduction of an overarching ‘Fair and Reasonable’ test by the Government as part of the imminent overhaul of the Privacy Act. This type of overarching test in relation to privacy will not just be an Australian first, but a worldwide first too – making it a pioneering piece in this legislative reform. Article 14th Aug 2024 9 mins From heritage to innovation: IAG’s Michelle Klein on revamping customer experience Ahead of her appearance at the ADMA Global Forum, Michelle Klein, Chief Customer and Marketing Officer at IAG, discusses the importance of mastering the basics, leveraging almost 100 years of heritage, and how the 'Help' brand platform is redefining NRMA Insurance’s commitment to customer-centricity. 13th Aug 2024 Liana Dubois on launching channels, stealing trade magazines, and her guilty pleasure Liana Dubois, Nine’s first Group Chief Marketing Officer, to learn about her career journey, her insights on the future of marketing, and her advice to the new generation of marketers. Article 13th Aug 2024 ‘Brands have forgotten the art of storytelling’: THE ICONIC’s Joanna Robinson on the importance of brand Ahead of her keynote at the ADMA Global Forum, Joanna Robinson, Chief Marketing Officer at THE ICONIC, gives us an inside look at her first 18 months in the role, and shares her opinion on why brand building should remain a top priority for businesses in challenging times. Tool-kit 08th Aug 2024 Preparing Marketers for Privacy Reform Information Sheet The proposed Privacy Act ammendments will greatly affect how businesses collect, use, and handle personal information. Marketers need to ensure that they comply with the new regulations to build customer trust and avoid potential fines and reputational damage. Load More
Article 29th Aug 2024 6 minutes Introducing ADMA's Capability Compass Together with renowned marketing academic Mark Ritson and industry CMO’s, ADMA have created the Capability Compass – a pioneering marketing skills assessment tool which identifies developmental opportunities for marketers within larger teams.
Article 28th Aug 2024 6 minutes The Privacy Series: The Fair and Reasonable Test explained This month in The Privacy Series, we are delving into the introduction of an overarching ‘Fair and Reasonable’ test by the Government as part of the imminent overhaul of the Privacy Act. This type of overarching test in relation to privacy will not just be an Australian first, but a worldwide first too – making it a pioneering piece in this legislative reform.
Article 14th Aug 2024 9 mins From heritage to innovation: IAG’s Michelle Klein on revamping customer experience Ahead of her appearance at the ADMA Global Forum, Michelle Klein, Chief Customer and Marketing Officer at IAG, discusses the importance of mastering the basics, leveraging almost 100 years of heritage, and how the 'Help' brand platform is redefining NRMA Insurance’s commitment to customer-centricity.
13th Aug 2024 Liana Dubois on launching channels, stealing trade magazines, and her guilty pleasure Liana Dubois, Nine’s first Group Chief Marketing Officer, to learn about her career journey, her insights on the future of marketing, and her advice to the new generation of marketers.
Article 13th Aug 2024 ‘Brands have forgotten the art of storytelling’: THE ICONIC’s Joanna Robinson on the importance of brand Ahead of her keynote at the ADMA Global Forum, Joanna Robinson, Chief Marketing Officer at THE ICONIC, gives us an inside look at her first 18 months in the role, and shares her opinion on why brand building should remain a top priority for businesses in challenging times.
Tool-kit 08th Aug 2024 Preparing Marketers for Privacy Reform Information Sheet The proposed Privacy Act ammendments will greatly affect how businesses collect, use, and handle personal information. Marketers need to ensure that they comply with the new regulations to build customer trust and avoid potential fines and reputational damage.